Silvia Ayuso
February 2014
The present study aims to examine the role of consultants in the strategic and operational integration of Corporate Social Responsibility (CSR) in organizations. The study is based on the ideas and contributions of a group of 11 CSR consultants who participated in two workshops, and an online survey answered by 64 organizations that sometime have contracted consulting services in CSR or sustainability issues. From the perspective of CSR consultants, we review their current functions, risks and opportunities related to these functions and keys to drive organizational and individual change towards CSR. From the perspective of client organizations, we analyse the characteristics of the contracted consulting services and the evaluation of the consultants who provide these services.